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Home Energy Rebate Plus (HER+) Program - Enbridge Gas

"Enbridge Gas and the Canada Greener Homes Grant have partnered to provide rebates towards eligible retrofits" including heat pumps, and smart thermostats. "Enbridge Gas customers who use natural gas to heat their homes will benefit from enhanced rebates up to $10,000. Participants can also offset the cost of their EnerGuide home evaluation with an additional rebate of $600". For more information on the program you can follow the links throughout this blog, or get in touch with our team!


suburban neighbourhood. homes in a neighbourhood that might be eligible for the home energy rebates plus program through enbridge gas. HER+ program rebates available

What is a heat pump?

A heat pump is part of a home heating and cooling system that is installed outside of your home. In the cooler months, a heat pump will extract heat from the outdoor air and transfer it indoors. And then, in the warmer months the unit will do the opposite and pull heat out of indoor air to cool your home. They are powered by electricity, and do not burn fossil fuels like furnaces do, making a heat pump a more environmentally friendly choice for heating and cooling your home.


What is the difference between a heat pump?

According to Natural Resources Canada "Furnaces and boilers provide space hearing by adding heat to the air through the combustion of a fuel such as natural gas or heating oil. While efficiencies have continually improved, they still remain below 100%, meaning that not all the available energy from combustion is used to heat the air. Heat pumps operate on a different principle. The electricity input into the heat pump is used to transfer thermal energy between two locations. This allows the heat pump to operate more efficiently, with typical efficiencies well over 100%, i.e. more thermal energy is produced than the amount of electric energy used to pump it."


Our Processes & Partnerships - Kore HVAC Services

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If you're interested in taking advantage of the rebates offered through the current Home Energy Rebate Plus (HER+) program our team of professionals can help you ensure compliancy with the program. The most important piece of the puzzle is to ensure that you have a Registered Energy Advisor come to your home to perform your home energy assessment. This must be completed before any renovations/retrofits occur. Get in touch with us and we can connect you with Energuy - the home energy advisors we have been using for other homeowners who are utilizing the rebates offered through this program. Their custom report will include recommended upgrades for your home. Don't forget: there is a rebate to offset the cost of this energy assessment. Your home energy advisor



should be able to answer any questions regarding this program - and will be able to help you take advantage of the other rebates you may be eligible for (windows, insulation, etc.).

The next step is to schedule a time for a senior member of our team to come out to your home and assess the scope of work required to complete the installation of your heat pump. From there we will email you an estimate for the work, once approved we will order the equipment and schedule your install.

Payment Options - utilize the loan available through the government of Canada, pay via e-transfer or cheque to Kore HVAC Services or utilize our financing options. You can view our financing options by clicking here.


Eligibility Criteria

Enbridge describes the eligibility criteria as:

  • All homeowners in Ontario qualify for the Home Efficiency Plus (HER+) program except,

  • Homes not space-heated by Enbridge Gas, where the owner is not the primary resident (rental units).

  • The homeowner has already started work on the upgrades before they conduct their pre-retrofit energy assessment.

  • The home was built less than 6 months ago.

  • Premises with 4 storeys or more.

  • Homes installing leased or rental heat pumps.

  • The home is a multi-unit residential building (MURB) with more than 3 storeys or a footprint bigger than 600 m2.

  • Less than 50 percent of the building is residential living space.

  • Homeowners who have already gone through the Home Efficiency Rebate Plus (HER+) or Canada Greener Homes Grant (CGHG) programs and maxed out their incentive at $10,000 for Enbridge Gas space heated customers, and $5,000 for non-Enbridge Gas customers.

  • For the enhanced Enbridge Gas rebates funded by Enbridge Gas,

  • The home must be space heated by Enbridge Gas, and the homeowner resides or owns the property at the time of the pre-retrofit energy assessment,

  • Or the home is converting their space heating to Enbridge Gas natural gas.

  • You must,

  • Use a Natural Resources Canada approved Registered (NRCan) Energy Advisor.

  • Complete a pre- and post-energy assessment, it is recommended that you use the same Service Organization for both assessments.

  • Complete at least one qualifying upgrade recommended by the Registered Energy Advisor. If you install a thermostat or any of the resiliency measures, you must complete another measure beyond these.

  • Follow the specific measure requirements that are provided

  • All participants must provide a copy of their invoices, proof of address and property tax bill before the Registered Energy Advisor can submit the file for payment.

If you're looking for more information on installing a heat pump in your home, and utilizing the current Home Energy Rebates Plus (HER+) program you can visit the FAQ section of the Enbridge Gas website. Or you can get in touch with us at any of the following avenues and we will help you get started:

On the phone: 705-524-7723

Or by filling out our Contact Form (click here).

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